Problem
How do I set up outbound SMTP on 3CX?
How do I set up outMail on 3CX VoIP phone system?
Solution
Follow the guide below to configure the 3CX VoIP phone system to send emails using the outMail service.
Please note, you can only change the SMTP server information in 3CX if you have a Pro license or higher. If you have a free license then you can only use the 3CX SMTP servers.
Using a browser navigate to the 3CX Management Console and login.
From the left menu select Settings.
In the Settings section click on the tile labelled "Email".
Select the Mail Server tab
In the Settings section change the drop down menu to Custom SMTP server.
In the Mail Server field change the SMTP server to mxXXXXXX.smtp-engine.com (Your assigned outMail server will be in your welcome email and also the management portal)
Provide 3CX with a reply to address.
Enter the username and password you were provided for outMail and click OK.
Please refer to your welcome information on encryption levels.
Click OK to finish.
Summary of server details
|
Outgoing server |
mxXXXXXX.smtp-engine.com As provided in your signup email. |
|
Outgoing server protocol |
SMTP |
|
Outgoing server port |
25, 465, 587, 2525 or 8025 |
|
Authentication Type |
Basic Authentication, SSL and TLS supported |
|
Username |
As provided |
|
Password |
As provided |
Uninstalling / Removing outMail
To change your outgoing SMTP server settings away from outMail simply follow the setup guide above and where asked to enter the outgoing SMTP mail server address and login credentials please use those provided to you for the service provider you are moving to.
