We have DNS servers located in the UK, Europe, Australia and the USA. When you register to use our domain hosting services your domain will be allocated onto four distributed DNS servers.

Those NS server details will be provided to you in your welcome email

Yes, It doesn't matter if you purchased your domain name elsewhere (E.g. GoDaddy, ENom, NameCheap, Network Solutions, Ionos, 123Reg, etc) you can still use Prolateral's master DNS services.

All you need to do is with the company you purchased your domain name you need to update their name_servers section to point at our name servers

No, With masterDNS you get edit your zone file in the portal and its already allocated to at least 5 (dns-engine.com) DNS servers.

If you no longer want to use the MasterDNS service you can cancel at anytime from within the secure clients area.

In the Secure Clients Area select the menu 'My Services'. Find the desired service you wish to cancel and select it. Then click on the button 'Request Cancellation'.

You will also need to remove the NS records from within your domain names DNS settings, and replace them with the name servers of your new supplier.