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Prolateral offers primary and backup domain (DNS) services, with servers in key geographic locations providing the best service possible.

Can't send emails via outMail through a VPN connection

Problem

I can't send emails via outMail through a VPN connection?

Solution

It is assumed in this article that you can send emails via outMail normally when not connected to a VPN.

Some ISP's and VPN service providers filter/block/redirect the lower TCP ports, SMTP ports being some of them.

Try changing your outbound SMTP port in the outgoing settings to use one of our alternative ports such as 2525 or 8025.

 

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The Origin of this information may be internal or external to Prolateral Consulting Ltd. Prolateral makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Prolateral makes no explicit or implied claims to the validity of this information. Any trademarks referenced in this document are the property of their respective owners.